Part of OPC Lancet Research Platform

Send us a Message

πŸ“§

Email Us

For general inquiries

contact@oncology-lancet.com
πŸ’¬

Live Chat

Available Mon-Fri, 9am-6pm EST

Start Chat
πŸ“ž

Call Us

Enterprise customers only

+1 (800) 555-1234
πŸŽ“

Academic Support

Dedicated support for researchers

academic@oncology-lancet.com
πŸ”§

Technical Support

For existing customers

support@oncology-lancet.com
🀝

Partnerships

Data providers & integrations

partners@oncology-lancet.com

Our Offices

πŸ‡ΊπŸ‡Έ Boston, USA

Global Headquarters

100 Cambridge Street, Suite 1200

Boston, MA 02114

πŸ‡¨πŸ‡³ Beijing, China

Asia-Pacific Office

Zhongguancun Science Park

Haidian District, Beijing 100080

πŸ‡«πŸ‡· Lyon, France

European Office

Near IARC/WHO Campus

69007 Lyon

Frequently Asked Questions

How quickly will I receive a response?
We typically respond to all inquiries within 24 hours during business days. Enterprise customers with support contracts receive responses within 4 hours.
Can I schedule a demo?
Yes! Select "Product Demo" in the contact form and suggest a few time slots. We offer 30-minute personalized demos for teams of 3+ researchers.
Do you offer training sessions?
Yes, we offer both virtual and in-person training sessions for Enterprise customers. We also have free webinars every month covering platform features and epidemiological methods.
How do I report a bug?
You can report bugs through our support email or directly on our GitHub repository. Please include steps to reproduce, expected behavior, and screenshots if possible.

Ready to Get Started?

Join leading researchers using our platform for high-impact publications.

Start Free Analysis View Pricing